Frequently Asked Questions
ABOUT OUR PRODUCTS
Your outdoor banner prices are great, why are your prices so much lower than other places Iíve tried?
We keep our design selections simple. That makes it so much easier for you to order a banner and easier for us to produce them and we pass the savings on to you.
How long can your outdoor banners stay outside?
Depending on weather conditions about 6 to 8 weeks. Strong sun or wind will shorten that time.
If I send you our logo or custom art work, can you add it to our banner?
We can but there is an additional charge for that and it does increase production times. Email us your logo and all the information about your banner and we will provide a quote.
I will be using my banner indoors, but I want to use it more than once, what kind of banner should I get?
You should use an outdoor banner for indoor use, if you plain to use the banner more than once or use it over a long period of time. Outdoor material wonít yellow or rip.
Free 100th birthday banners, what's the catch?
There's no catch. We do have a limit of one free banner per birthday celebrant, so you have to use the celebrant's full name on the banner. We reserve the right to request proof of age. You do pay the shipping but other than that it's 100% free.
We do reserve the right to limit our free 100th birthday banner offer at any time. Remember to let friends and family know, it's one banner per celebrant, not one per order.
The free offer is not valid for organizations or businesses that are turning 100.
Express service is not available for free banners.
Do you ship outside the US?
Currently, we do not.
Why do use the Postal Service as your only shipping method?
We have found that the USPS works best for our customers. They deliver on Saturday, which is very important since so many parties are on the weekend. They will deliver to PO Boxes.
What if my banner arrives to late for my party?
We guarantee that we will ship your banner within 2 to 3 business days of receiving your completed order, unless we give you notice of a delay. We cannot guarantee that your banner will arrive in time for your party. You should carefully consider what shipping option to use, when ordering your banner. Using standard priority shipping you should allow 10 days to 2 weeks for your banner to reach you. APO addresses can take as long as 4 to 6 weeks. Using Express service, you should expect to receive your banner within 2 to 5 days depending on your location and when you order the banner.